Call Center jobs

Overview Does customer satisfaction inspire you? As a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service to customers, agents and colleagues, and very passionate about understanding customers, knowing their needs and expectations and working towards exceeding...

A leading call center service provider in Kuala Lumpur is seeking a Team Leader to supervise call center associates. Responsibilities include coaching team members, monitoring performance metrics, and managing employee status, including promotions and terminations. The ideal candidate will have an Associate's degree and 2-4 years of experience in a leadership role. Strong communication skills and...

Job Overview This is a Virtual Agent role at Edgenta Mediserve Call Center. You’ll assist patients over the phone, providing the information they need to manage their health. Key responsibilities include: - Answering inbound calls and guiding patients through medical queries. - Providing accurate and up-to-date information regarding appointments, prescriptions, and treatments. - Documenting...

A global customer service provider in Kuala Lumpur is seeking a Team Lead for Operations to supervise call center associates. This role requires providing coaching and motivation to meet performance metrics. Ideal candidates should possess strong leadership and communication skills, along with an associate's degree and relevant experience. The position offers a flexible schedule and involves...

A leading call center service provider in Malaysia is looking for a customer-focused Call Centre Agent. The successful candidate will manage inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. Ideal candidates will have excellent communication skills, problem-solving abilities, and the ability to perform well under pressure. Candidates should be...

Mandarin Speaking Call Center Agent (Contract) 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Are you passionate about helping others and have a knack for solving problems? Do you possess a strong understanding of logistics software? If so, we want to hear from you! Meson Logistics Solutions is a rapidly growing software consultancy...

An established industry player is seeking a dedicated QA professional to join their dynamic team. This role involves ensuring quality standards in a fast-paced call center environment, conducting thorough data analysis, and providing valuable insights to enhance service delivery. The ideal candidate will possess strong proficiency in both English and Cantonese, enabling effective communication...

A leading customer service provider in Penang is seeking a manager to develop and implement inbound and outbound contact strategies. The ideal candidate will ensure that call center technologies are functioning correctly and maximize efficiency through effective management of technology and staff. Strong communication and analytical skills are essential for this role, which will involve daily...

A technology company based in Kuala Lumpur is seeking a Quality Assurance Specialist to conduct evaluations and implement QA processes within a Call Center. The ideal candidate will have experience in Call Center performance evaluation and a detail-oriented approach. Proficiency in Mandarin or Thai is highly preferred, along with strong Excel analysis skills to prepare reports and ensure...

Malaysia | Customer Service Representative (N1/N2/Native Japanese Speakers) | BPO - Call Center: Hospitality/Travel ProjectJob DescriptionPosted Thursday, December 18, 2025 at 5:00 AM We are looking for enthusiastic Customer Service Representative (Japanese Speaking) to join our team supporting the World's Leading Travel account. In this role, you are responsible for providing overall...

Malaysia | Customer Service Representative (N1/N2/Native Japanese Speakers) | BPO - Call Center: Hospitality/Travel ProjectJob DescriptionPosted Saturday, January 17, 2026 at 5:00 a.m. We are looking for enthusiastic Customer Service Representative (Japanese Speaking) to join our team supporting the World's Leading Travel account. In this role, you are responsible for providing overall...

A leading call center provider in Kuala Lumpur seeks a Team Leader, Operations to supervise daily activities of call center associates. This role involves ensuring performance metrics are met through effective coaching and motivation. Ideal candidates will have an Associate's degree and 2-4 years of relevant experience, with strong communication skills and the ability to work under pressure. Join...

An established industry player is seeking a dedicated Quality Assurance professional to enhance call center operations. This role involves analyzing recorded conversations, making strategic recommendations, and ensuring high-quality performance through effective evaluations. You will be at the forefront of identifying training needs and delivering insightful reports that drive improvements. If...

A leading global customer experience company is seeking a Team Leader, Operations, responsible for supervising call center associates in Kuala Lumpur, Malaysia. This role involves ensuring that performance metrics are met through effective coaching, motivation, and accountability. The ideal candidate will have an associate's degree and experience in a relevant field, with strong communication and...

A leading call center service provider in Malaysia is looking for a customer-focused Call Centre Agent. The successful candidate will manage inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. Ideal candidates will have excellent communication skills, problem-solving abilities, and the ability to perform well under pressure. Candidates should be...

An established industry player is seeking a skilled professional to enhance customer service operations. In this role, you will develop and implement effective contact strategies, ensuring that call center technologies operate seamlessly. Your analytical prowess will be vital in maximizing the effectiveness of technology and manpower, while your strong communication skills will facilitate...

A leading customer service provider in Malaysia is looking for a Quality Analyst to support their Customer Service team. The role involves conducting QA evaluations, performing data analysis, and acting as a Subject Matter Expert. The ideal candidate has a Bachelor’s degree, at least 1 year of QA experience in a call center, and is proficient in both Mandarin and English. This position requires...

A leading outsourcing company in Malaysia is seeking a Quality Analyst to support their Customer Service team. The role involves conducting data analysis, QA evaluations, and serving as a Subject Matter Expert. Candidates should have at least 1 year of QA experience in a call center and proficiency in Cantonese and English. Immediate availability is preferred, and the role requires working in...

A leading customer service provider in Penang is seeking a Quality Analyst to support the Customer Service team by ensuring performance standards are met. Candidates should have a Bachelor’s degree, at least 1 year of QA experience in a call center, and proficiency in Malay and English. The role involves conducting data analysis, QA evaluations, and acting as a Subject Matter Expert. Immediate...

A leading outsourcing company in Malaysia is seeking a Quality Analyst to support their Customer Service team. The role involves conducting data analysis, QA evaluations, and serving as a Subject Matter Expert. Candidates should have at least 1 year of QA experience in a call center and proficiency in Cantonese and English. Immediate availability is preferred, and the role requires working in...