Customer jobs in Selangor

Head of Customer Experience (CX) Transformation Celcom and Digi have merged to become Malaysia’s most inspiring telco‑tech company, uniting over six decades of innovation and connectivity. Job Description Lead the enterprise‑wide CX transformation at CelcomDigi, designing and delivering seamless customer experiences across consumer and enterprise products. Use data‑driven insights and...

A multinational home appliances manufacturer seeks a Head of Customer Service & Supply Chain Management in Bandar Baru Bangi, Malaysia. This role involves leading service excellence and managing supply chain operations to ensure efficient order fulfillment and high customer satisfaction. Ideal candidates will have 5+ years of experience in related fields and hold a Bachelor's degree in a relevant...

A leading financial institution in Malaysia is seeking a Branch Manager to drive business growth through strategic planning and relationship management. The ideal candidate will have at least 5 years of experience in customer service or related roles and possess strong leadership and people management skills. This position requires a focus on customer satisfaction and compliance. Join us to...

About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by...

Overview Introduction At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...

A leading healthcare provider in Malaysia is seeking an individual to deliver and coordinate service quality training across various service areas. The role involves monitoring customer satisfaction indices and managing customer feedback to enhance patient experiences. Applicants should possess skills in process improvement and customer engagement. This is an on-site position located in Petaling...

A leading telecommunications company in Malaysia is seeking a Head of Retail Center to lead their retail team towards achieving sales targets and ensuring exceptional customer experiences. This role requires proven leadership in a fast-paced retail environment, expertise in change management, and strong sales tactics. The ideal candidate will possess significant experience in financial operations...

A leading tire manufacturing company in Malaysia is seeking a Senior Executive for Logistics and Customer Service. This role involves supporting logistics operations, managing inventory accuracy, and ensuring customer satisfaction through effective communication and stakeholder management. The ideal candidate has a Bachelor's Degree and 5-8 years of experience in supply chain management, with...

A recruiting company is seeking a Chief Customer Officer to enhance the end-to-end customer experience. This remote role focuses on retention and expansion while advocating for customers internally. The ideal candidate has over 10 years of experience in customer success, with a strong track record in B2B SaaS environments. Benefits include competitive salary, flexibility, and professional...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Chief Customer Officer - REMOTE. This mission‑critical executive role is designed to own and enhance the end‑to‑end customer experience, ensuring that customers not only adopt but also derive significant value from our products. The Chief Customer Officer plays a dual role as a strategic leader and...

A telecommunications leader in Malaysia seeks a Head of Customer Experience (CX) Transformation to spearhead comprehensive improvements in customer interactions. The role requires at least 15 years of experience in customer experience and transformation, with a successful track record in leading large-scale changes. Responsibilities include enhancing customer journeys, promoting an innovative...

Arcelik A.S. and Hitachi Global Life Solutions, Inc to manufacture, sell and provide after-sales services of Hitachi branded home appliances including refrigerators, washing machines, vacuum cleaners globally (outside of the Japanese market). Arcelik (a multinational household appliances manufacturer that employs over 50,000 people worldwide and operates in 57 countries, and 45 production...

To deliver and coordinate the service quality training in all service areas for continuous improvement in communication and behavior interactions. Responsibilities - Process improvement: - To initiate and coordinate process enhancement in all service areas to optimize efficiency of service delivery systems. - Customer Service Indexing (CSI) & Net Promoter Score (NPS): - To monitor Customer...

A leading tire manufacturing company in Malaysia is seeking a Senior Executive for Logistics and Customer Service. This role involves supporting logistics operations, managing inventory accuracy, and ensuring customer satisfaction through effective communication and stakeholder management. The ideal candidate has a Bachelor's Degree and 5-8 years of experience in supply chain management, with...

Head of Customer Experience (CX) Transformation Join to apply for the Head of Customer Experience (CX) Transformation role at CelcomDigi. Job Description Join our CX Transformation Department and be a key player in reimagining how we interact with our customers. We are passionate about crafting seamless and enjoyable experiences across all touchpoints, using data‑driven insights and innovative...

A leading multinational home appliance manufacturer is seeking a Head of Service Operations to lead customer service operations, ensuring efficient order fulfillment and high customer satisfaction. The role requires a minimum of 5 years in customer service, preferably in the consumer electrical/appliance industry, along with strong analytical and problem-solving skills. Proficiency in ERP systems...

A leading tire manufacturing company in Malaysia is seeking a Senior Executive for Logistics and Customer Service. This role involves supporting logistics operations, managing inventory accuracy, and ensuring customer satisfaction through effective communication and stakeholder management. The ideal candidate has a Bachelor's Degree and 5-8 years of experience in supply chain management, with...

Job Title: BSTSG - Senior Executive, Logistics and Customer Service Posting Start Date: 30/12/2025 Job Summary Reporting to LSCM Manager, Malaysia and Singapore, the incumbent will support logistics and inbound operations, working closely with 3PL partners to ensure delivery efficiency, accurate inventory management, and timely issue resolution across warehousing and transportation. This role...

Job Title: BSTSG - Senior Executive, Logistics and Customer Service Posting Start Date: 30/12/2025 Job Summary Reporting to LSCM Manager, Malaysia and Singapore, the incumbent will support logistics and inbound operations, working closely with 3PL partners to ensure delivery efficiency, accurate inventory management, and timely issue resolution across warehousing and transportation. This role...

Job Title: BSTSG - Senior Executive, Logistics and Customer Service Posting Start Date: 30/12/2025 Job Summary Reporting to LSCM Manager, Malaysia and Singapore, the incumbent will support logistics and inbound operations, working closely with 3PL partners to ensure delivery efficiency, accurate inventory management, and timely issue resolution across warehousing and transportation. This role...