Customer Service Associate jobs in Bayan Lepas

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APAC Distribution & Customer Service Lead

Osram (Malaysia) Sdn Bhd
Bayan Lepas

A leading technology company in Bayan Lepas, Malaysia, is looking for a Customer Service Management professional with experience in Supply Chain Management, ideally in semiconductor or automotive industries. Applicants should demonstrate project management skills and leadership abilities. Fluent English is essential, and knowledge of additional Asian languages is an asset. A higher education...

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3 days ago

Customer Service Team Lead - English

Teleperformance
Bayan Lepas

Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications - Bachelor Degree preferred. - Proficiency in English (spoken and written). - Significant...

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3 days ago

Manager - Contract Logistics/SCM, Customer Service

DB Schenker
Bayan Lepas

Overview Introduction: At DB Schenker, you are part of a global logistics network that connects the world and supports your career growth. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Responsibilities - Act as the main point of contact for customers regarding orders,...

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6 days ago

Senior Specialist, SC Customer Service

Ams Osram
Bayan Lepas

Central Functions support the board as well as the business in achieving its strategic objectives. These are, for example, Information Technology, Human Resources, Logistics, Compliance, Finance and many more. Responsibilities - Work as customer service representative with international key accounts in a modern, global Supply Chain environment - Proactive Order Management & close monitoring of...

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7 days ago

Customer Service Executive

BP Holiday (Beautiful Planet Holiday Sdn Bhd)
Bayan Lepas

About BP Holiday At BP Holiday, we believe travel should be personal, enriching, and memorable. With years of trusted experience in curating travel experiences around the world, our team of travel experts works tirelessly to design journeys that inspire. We're currently expanding our outreach and are looking for passionate, people-centric professionals to join our dynamic team. Role Summary We...

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3 days ago

Customer Service Officer

Toll Group
Bayan Lepas

We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our for more information.Customer Service Officer page is loaded## Customer Service Officerlocations: Bayan Lepastime type: Full timeposted on: Posted Todayjob requisition id: R000074872About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the...

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6 days ago

Manager - Contract Logistics/SCM, Customer Service

DB Mobility Logistics AG
Bayan Lepas

Introduction At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Oversee warehouse...

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2 days ago

Contact Centre Manager (Customer Service) - Penang

Teleperformance USA
Bayan Lepas

Responsibilities - Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up...

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2 days ago

Customer Service (Mandarin speaker) | logistics MNC | Bayan Lepas

Career Horizons
Bayan Lepas

– Ensure timely quotation is sent to the Customer and booking is confirmed & sent promptly. – Support operations & Sales in executing service delivery. – Manage carrier/vendor relations, including securing spot rates, equipment, space protections, priority haulage, and customs broker services to meet agreed service levels. – Monitor timely resolution of issues/queries from the operations team...

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2 days ago

Customer Service Officer

Hexo Industries
Bayan Lepas

Responsibilities - Handle and respond to customer enquiries via phone and email professionally - Process sales and purchase orders and monitor progress to ensure timely delivery - Coordinate with forwarding agents on shipping arrangements and customs clearance - Prepare, verify, and maintain logistics and customs documentation - Follow up on shipments, order rescheduling, or cancellations based...

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a day ago

Assistant Contact Centre Manager (Customer Service) - Penang

Teleperformance USA
Bayan Lepas

Responsibilities - Manage the overall performance and governance of the Statements of Work (together with Vendor AccountManagement / Business Development). - Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures.Transition management during...

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2 days ago

Customer Service & Logistics Coordinator

Hexo Industries
Bayan Lepas

A measurement instrumentation solutions firm in Bayan Lepas seeks a professional to manage customer inquiries and logistic coordination. The successful candidate will process orders, liaise with suppliers, and maintain customer relationships. Candidates with a diploma or degree in relevant fields and relevant experience are encouraged to apply. The role promises a supportive work culture along...

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a day ago

Customer Service Staff Specialist

Ams Osram
Bayan Lepas

Overview Central Functions support the board as well as the business in achieving its strategic objectives. These are, for example, Information Technology, Human Resources, Logistics, Compliance, Finance and many more. Order Management - Daily fulfillment monitoring and follow up in case of order delinquency and allocation. - Playing an active role to ensure a transparent communication on...

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7 days ago

Customer Service Team Lead - Mandarin

Teleperformance
Bayan Lepas

Overview We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met. Qualifications - Bachelor Degree preferred. - Proficiency in Mandarin and English (spoken and written). -...

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3 days ago

Senior Manager, Customer Service APAC Distribution

Osram (Malaysia) Sdn Bhd
Bayan Lepas

Qualifications - Proven experience in international Customer Service Management, Supply Chain Management, or similar like Demand Management ideally in a semiconductor or automotive environment. - Track record in project management and implementing change management. - ERP (SAP), CRM (Salesforce), and EDI experience expected. - Excellent leadership skills with the ability to motivate and expand...

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3 days ago
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Logistics & Customer Service Leader (SCM)

DB Schenker
Bayan Lepas

A global logistics provider in Bayan Lepas, Malaysia is seeking a Customer Service Leader with at least 3 years of experience in logistics and supply chain management. The role involves acting as the main point of contact for customers, coordinating with warehouse teams, and monitoring service KPIs. Candidates should possess a relevant Bachelor’s degree and strong communication skills. The...

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6 days ago

Customer Service Team Lead - Penang

Teleperformance USA
Bayan Lepas

Responsibilities - Provide mentorship, guidance and career development to members of your team - Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions - Team management responsibilities for a market team, whilst also serving as a...

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2 days ago

Contact Centre Manager (Customer Service) - Penang

Teleperformance
Bayan Lepas

Qualifications Requirements: - Bachelor’s degree or equivalent diploma - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity - Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud...

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a day ago

Customer Service Team Lead: Mentorship & Global Impact

Teleperformance
Bayan Lepas

A customer service leader in Penang is seeking a Customer Service Team Lead to provide mentorship and ensure performance standards. Ideal candidates will have a Bachelor's degree, fluency in Mandarin and English, and at least two years in a managerial role. Responsibilities include team management, strategy development, and qualitative analysis. Competitive compensation and opportunities for...

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19 hours ago

Assistant Contact Centre Manager (Customer Service) - Penang

Teleperformance
Bayan Lepas

Qualifications Requirements: - Bachelor’s degree or equivalent diploma. - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity. - 8+ years of experience in operations, preferably in BPO/ITES industry. - 5+ years of people management experience, including managing team...

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a day ago
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