SENIOR CUSTOMER EXPERIENCE ANALYST
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Logicalis Asia Pacific
Putrajaya
The Role The Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team. This role ensures that IT support services are delivered efficiently, meeting SLAs and customer satisfaction goals. The Senior member performs day-to-day service desk tasks and will guide/mentor analysts, handle escalations, drive continuous improvement in service... |
View salary & More Info |
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19 hours ago
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