Assistant Manager - QA [GR_JB]
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StarTek Inc.
Kota Bharu
Key Responsibilities Develop and implement QA frameworks tailored to project operational requirements Collaborate with stakeholders to define KPIs and quality benchmarks Ensure consistent calibration across QA teams and operations Supervise and mentor QA Analysts and Specialists Conduct regular performance reviews and provide coaching for skill enhancement Foster a culture of continuous... |
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3 days ago
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