Service Desk Analyst jobs in Federal Territory of Putrajaya

The Service Desk Development program focuses on bringing ambitious, career‑focused individuals into the Global IT organization with the primary goal of developing future IT leaders. The program allows new hires to work with all of PPG’s employees as part of our 24x7x365 Service Desk. New hires will utilize ITIL best‑practice methodologies for Incident, Problem, and Knowledge Center support to...

Overview Are you ready to join a cutting-edge Digital Solution Company and help to shape the future of business IT solutions? Our client is a leading global provider of IT solutions and services, known for their customer-centric approach to digital transformation. With a rich history dating back to 1996, they have continually evolved to meet the changing needs of their customers. Their services...

Overview IT Service Desk specialist with Mandarin — Join to apply for this role at Work Life Group NL. Responsibilities - Primary contact point for end users via phone, chat, or self-service tickets. - Qualify and open tickets for remediation of events. - Triage tickets to respective teams. - Regular updates and follow up on tickets in the queue. - Follow up tickets until closure. - Manage a...

Job Summary The Elite Job is seeking a skilled and proactive Remote IT Help Desk Technician (Level 1 – 3) to join our dynamic team. As a key member of our IT support department, you will provide technical support and solutions to end users, addressing a range of IT issues via phone, email, and remote tools. You will assist with troubleshooting hardware and software issues, managing technical...

The Role The Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team. This role ensures that IT support services are delivered efficiently, meeting SLAs and customer satisfaction goals. The Senior member performs day-to-day service desk tasks and will guide/mentor analysts, handle escalations, drive continuous improvement in service...

Job Description The Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team. The Senior member will be performing day-to-day service desk tasks and will guide/mentor analysts, handle escalations, drive continuous improvement in service delivery, and oversee the smooth transition of new and offboarding customers. The Role This role...

SENIOR CUSTOMER EXPERIENCE ANALYST in Putrajaya at Logicalis The Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team. This role ensures that IT support services are delivered efficiently, meeting SLAs and customer satisfaction goals. The Senior member be performing day to day service desk task and will guide/mentor analysts, handle...

SENIOR CUSTOMER EXPERIENCE ANALYSTThe RoleThe Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team. This role ensures that IT support services are delivered efficiently, meeting SLAs and customer satisfaction goals. The Senior member be performing day to day service desk task and will guide/mentor analysts, handle escalations, drive...

Analyst - Credit and Transaction Management (CTM) Join to apply for the Analyst - Credit and Transaction Management (CTM) role at ACCA Careers. What is the opportunity? Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time‑management, analytical, written and spoken communication skills? As an Analyst in our Credit and...

Analyst - Credit and Transaction Management (CTM) Royal Bank of Canada Putrajaya, Malaysia Job Description What is the opportunity? Do you thrive in working in an interactive team environment? Are you a quick learner of systems, have strong organizational, time management, analytical, written and spoken communication skills? As an Analyst in our Credit and Transaction Management team, you...

Human Resource | Talent Acquisition | Recruitment | Talent Sourcing As a B2B Solution Analyst, you will be part of the Client’s B2B team responsible for enabling seamless data exchange between client and its external trading partners. Your focus will be on integrating through traditional B2B technologies (EDI, RNET, Flat File) and modern API/WebServices to support secure, real-time...

Business Analyst – Global Revenue & Customer Support Solutions ResMed Global Technology Solutions (GTS) team powers digital experiences to enhance the lives of millions of people daily through connected care. Join us as a proactive, detail‑oriented Business Analyst to own the end‑to‑end lifecycle of user stories, collaborate cross‑functionally with users, architects and developers, and deliver...

Join to apply for the Workforce Analyst role at Keypath Education Keypath Education is a global EdTech company partnering with leading universities to deliver online programs that address real-world social and economic challenges. Keypath Education – Ranked Best Place to Work in Australia by WRK+ (2021 – 2024) Work Anywhere At Keypath Education, flexibility is our strength. We put our people...

Senior Business Analyst (all genders) – Helpling Singapore Join Helpling as a Senior Business Analyst supporting our Singapore business. YOUR IMPACT – YOUR ROLE Ready to take ownership and make an impact? Based out of Malaysia, you will play a critical role in driving data‑informed decisions, supporting strategic initiatives around pricing, utilisation, and unit economics, and analysing key...

Job Summary The Search Group is a Risk and Research consultancy firm with a global footprint, and an enhanced presence in both Europe and East Asia. Our global clients rely upon us for due diligence, business intelligence, and specialist research products. We are also available to assist clients develop their ethics and governance programs - covering regulatory and financial crime compliance,...

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back‑office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing – growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: - Corporate Secretary:...

Junior Salesforce Administrator / Business Analyst Allocated Bullion Exchange (ABX) is the world’s leading electronic institutional exchange for allocated physical precious metals. ABX provides global trading, price discovery and clearing facilities in a secure online environment via MetalDesk. ABX offers a centrally cleared, transparent and cost-effective allocated exchange system and standard...

Network & Security Analyst in Putrajaya at Logicalis We are looking for a Network Security Analyst to join our team in Cyberjaya. As a Network Security Analyst, you will be involved in following work instruction-based processes to deliver first‑level support for network‑related requests and issues. It entails ensuring compliance with customer service level agreements and serving as the primary...

Overview We are looking for a Network Security Analyst to join our team in Cyberjaya. As a Network Security Analyst, you will be involved in following work instruction-based processes to deliver first-level support for network-related requests and issues. It entails ensuring compliance with customer service level agreements and serving as the primary point of contact for escalated requests and...

Business Analyst Summary We are seeking an exceptional Business Analyst to join our dynamic team in Kuala Lumpur. As a Business Analyst, you will play a crucial role in analyzing business requirements, identifying opportunities for improvement, and driving technological solutions to enhance the company's operations and competitiveness. Responsibilities - Gather and document business...