Technical Support Engineer jobs in Batu Caves

We're looking for a Senior Technical Support Engineer who thrives on solving complex problems and mentoring others to do the same. If you're passionate about networking, cloud infrastructure, and helping customers succeed, this could be your next challenge. As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. The Role As...

Seeking a Technical Support Engineer to join our global technical support organization offering 24/7 support for our customers around the world. This is a very dynamic role where you will provide technical product expertise and excellent customer experience around Splunk’s core platform, and participate in ongoing projects around tools, knowledge management, our growing marketplace of solutions,...

A leading software provider based in Kuala Lumpur is seeking an Associate Technical Support Engineer. This hybrid role involves providing high-level customer service and support, ensuring customer satisfaction through effective communication and problem-solving skills. Key responsibilities include maintaining case management systems and assisting with software queries. Ideal candidates should be...

This job is for a Senior Engineer in Kuala Lumpur who manages technical support and transition projects. You might like this job because you'll help teams adapt to new tech, solving complex problems and improving systems every day! Gain financial benefit when you work with UEM Edgenta! With us you can gain monetary gains until you retire! Medical Benefits You get medical insurance for you and...

A technology company in Kuala Lumpur is seeking a Technical Support Engineer with extensive knowledge in networking and strong problem-solving skills. The ideal candidate will have over 5 years of experience in technical roles and a background in development, particularly with modern scalable architectures. The position involves communicating with customers, troubleshooting issues, and...

Hotline Technical Support Engineer - Filipino 1 day ago Be among the first 25 applicants Direct message the job poster from Dahua Technology Co. LTD Responsibilities - Customer Issue Handling: Receive and address customer inquiries via phone, WhatsApp, email, and other communication channels to resolve their concerns. - Troubleshooting Coordination: Escalate challenging customer issues to...

Customer Success Engineer – Chinese Speaker Required – Technical Support Role Work Arrangement: Office-based with shift rotation Location: V2 Office Tower, Sunway Velocity Monthly Package: RM 5,200 – RM 6,000 (including allowances) About This Position: Join our technical customer success team where you'll combine engineering knowledge with customer service excellence. This role is perfect for...

Tradeshift Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the Technical Support Engineer role at Tradeshift - Working in a global team of technical support engineers, collaborating with colleagues in multiple time zones to provide best-in-class support services - Acting as Level 2 point of contact for the business supporting a number of business-critical services...

Senior Technical Support Engineer - OS & App Security Responsibilities - Assist in daily maintenance and operations. - Analyse system logs to identify potential security breach. - Recommend and implement data protection solutions according to security requirements. - Implement preventative measures to minimize security threats and cyber-attacks. Requirements - Degree/Diploma in Information...

Technical Support Engineer (Oracle) CoinMarketCap, Kuala Lumpur, Federal Territory of Malaysia Job Description Provide post-launch technical support for the Oracle project, including troubleshooting, incident resolution, and user training. Respond to technical inquiries, propose solutions, and coordinate with the development team to resolve complex issues. Create operational documentation and...

A leading engineering company is seeking a candidate for a technical support role in Kuala Lumpur. The ideal candidate will be responsible for providing technical assistance, preparing bid tenders, and coordinating with various stakeholders. A degree in engineering is required, along with 1-2 years of experience in proposal and tendering, although fresh graduates are encouraged to apply....

A recruitment agency seeks a Technical Support Engineer to provide essential support for operating systems and troubleshoot network devices. Candidates should hold a Diploma in Information Technology, be proficient in Mandarin and English, and possess strong communication skills. This role requires flexibility for rotational shifts and a willingness to relocate to Japan for long-term commitments....

A regional technology recruiter seeks a passionate SCCM Technical Support Engineer to provide high-level technical support and consultancy to enterprise customers in Kuala Lumpur. You will focus on improving system health and building strong client relationships through proactive guidance and troubleshooting. The ideal candidate has over 3 years of relevant experience, is bilingual in Mandarin...

Responsibilities - Responsible for provide HUAWEI CLOUD Computing technical support. - Provide technical and solution support to customers and partner through tickets, telephone, email, meeting. - Troubleshoot, perform root cause analysis. Handle service tickets based on the SLA requirements and templates. - Interface with engineering partner/on-site engineer to fulfill customer function and...

About Us At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are...

Position Title: Technical Support Engineer Base location: Malaysia or Australia We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized...

Lead Cordant Technical Support Engineer Baker Hughes Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Role Summary: Baker Hughes has an opening for a Technical Support Specialist located in Pune, India. Other locations around Asia‑Pacific will be considered. As a Lead Technical Support Specialist for Baker Hughes, you will be tasked with providing complete customer support and...

Technical Support Engineer (Based in Japan) - Provide day-to-day support and assist for operating system. - Support operating system such as Windows and Linux. - Remotely and on-site deploy, configure and troubleshoot Windows & Linux server operating system. - Maintain, diagnose and troubleshoot network device problem. - Configure and troubleshoot endpoint devices, operating system, and all IT...

Senior Technical Support Engineer – Enterprise Backup & Archival Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Responsibilities - Supervise and manage Backup & Archival operation and team - Design, recommend, plan and deploy IT infrastructure - Formulate policy and procedure - Improve operation process - Resolve technical issues Requirements - Degree/Diploma in...

Responsibilities - Ability to communicate with customers - listen to and understand the problem, clearly explain detailed technical information - Ask customers targeted questions to quickly understand the root of the problem - Diagnosing and troubleshooting technical issues in an expedient manner based on technical level - Track issues through to resolution, within agreed time limits. Properly...