Customer Service Officer (Call Centre) Mandarin Speaking中文客服专员
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Integrated Health Plans
Bayan Lepas
Responsibilities - Handle incoming/outgoing calls and emails within the targeted service levels - Act as the subject matter expert and provide coverage advice to customers on their enquiries - Work with inter-departments to resolve customers’ enquiries - Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score - Issue Letter of Guarantees for... |
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a day ago
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