Call Centre jobs in Malaysia

A leading conglomerate in leisure and hospitality is looking for a Senior Executive – Call Centre to support operations and enhance customer service. This role requires a Diploma or Degree, along with at least 3 years of business operations experience, including supervisory duties. The ideal candidate will have an excellent command of English and strong customer service skills. Join us for a...

A leading hospitality conglomerate is looking for a Senior Executive – Call Centre in Kuala Lumpur. This role involves enhancing customer acquisition and retention, supporting management strategies, and providing team coaching. The ideal candidate should have at least 3 years of relevant experience, with a focus on customer service and operational excellence. Proficiency in English and...

Contact Centre Consultant - Inbound, Consumer Contact Centre - Card Call Centre - Inbound (SG) MY Malaysia Be the First to Apply Job Description Customer Service & Support Handle customer enquiries, requests, and complaints in a professional and timely manner. Provide accurate information about products, services, policies, and procedures. Identify customer needs and offer appropriate...

A leading customer service provider in Malaysia is seeking a dedicated Call Centre Agent to manage inbound and outbound calls. The successful candidate will assist customers with inquiries and provide solutions to ensure a positive experience. This role demands excellent communication skills, strong problem-solving abilities, and a commitment to customer satisfaction. Experience in customer...

Customer Service Officer (Call Centre), 3 Months Contract Pay: Competitive Employment type: Full-Time Job Description - Req#: R54626 We are seeking passionate Customer Service Officers to join our dynamic Call Centre team in Kuala Lumpur. If you are driven to make a difference, enjoy challenges, and care about helping others, there’s a place for you here. Your Role: - Emergency Assistance:...

Assistant Call Centre Manager - Hilton Kuala Lumpur Hilton Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time position within Guest Services, Operations, and Front Office. Brand: Hilton Hotels & Resorts. Responsibilities - Actively seek verbal feedback from customers and team members at every opportunity. - Implement actions to improve customer service. - Promote Hilton...

Job Description – Assistant Call Centre Manager – Hilton Kuala Lumpur (HOT0C58O) Assistant Call Centre Manager – Hilton Kuala Lumpur Job Number HOT0C58O Work Locations Hilton Kuala Lumpur Hotel 3 Jalan Stesen Sentral Kuala Lumpur 50470 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and...

A leading customer service provider in Malaysia is seeking a Call Centre Agent to manage inbound and outbound calls effectively. The ideal candidate must have strong communication and problem-solving skills, demonstrating a customer-first mindset. Responsibilities include answering queries, handling complaints, and ensuring customer satisfaction. Previous experience in customer service is...

Customer Service Officer (Call Centre), 3 Months Contract Sedgwick Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Customer Service Officer (Call Centre), 3 Months Contract – Sedgwick is seeking passionate Customer Service Officers to join our dynamic Call Centre team in Kuala Lumpur. If you are driven to make a difference, enjoy challenges, and above all, care about helping others,...

Overview Location: Kuala Lumpur Function: HV GCSS Requisition ID: 1033684 About the company Hitachi Vantara is a global data foundation trusted by the world's innovators. Our resilient, high-performance data infrastructure enables customers—from banks to theme parks—to focus on achieving the incredible with data. If you've seen the Las Vegas Sphere, you’ve seen an example of how we empower...

Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers....

Join to apply for the Call Centre Associate role at Renaissance Hotels Additional Information Job Number: 26207658 Job Category: Rooms & Guest Services Operations Location: Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, 50450 Schedule: Full Time Located Remotely? N Position Type: Non-Management Position Summary:...

Overview Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres,...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and...

A leading global hospitality company is seeking an Assistant Call Centre Manager for their Kuala Lumpur location. The role involves managing customer interactions, ensuring high standards of service, and leading the communication center. The ideal candidate has at least 2 years of experience in a 5-star international hotel, strong customer service skills, and a proactive approach. This position...

A customer service company in Malaysia is seeking a Call Centre Agent to manage inbound and outbound calls. The role requires excellent communication skills and a customer-first mindset, ensuring a positive experience. Responsibilities include addressing customer inquiries, resolving complaints, and documenting interactions. Ideal candidates have strong problem-solving abilities and a basic...

Contact Centre Consultant - Inbound, Transaction Banking - Business Call Centre MY Malaysia Job Description - Handle inbound calls from customers e.g. supporting products and services advisory or operational related queries - Make outbound calls to customers e.g. call back for key customers, call back confirmation on inward Telegraphic Transfer purpose code, cross selling - Manage service...

A global hospitality leader in Kuala Lumpur is seeking an Assistant Call Centre Manager to enhance guest experiences and lead the team effectively. Responsibilities include managing guest communications, handling customer complaints, and promoting Hilton services. The ideal candidate has at least 2 years in a similar role and a commitment to excellent customer service. This role is vital to...

Overview Job Description - Magic Call Centre Agent (Pre-Opening) - Hilton Shah Alam Glenmarie (HOT0CA2S)Work Locations Hilton Shah Alam No. 1, Jalan Usahawan U1/8, Seksyen U1, 40250 Shah Alam, Selangor Darul Ehsan, MalaysiaWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional...

A leading customer service provider in Malaysia is looking for a customer-focused Call Centre Agent. This role involves handling inbound and outbound calls, assisting customers with inquiries, and ensuring a positive experience. Ideal candidates will have strong communication skills and problem-solving abilities, with a willingness to work in a fast-paced environment. Candidates should be...