Customer Support jobs in Malacca City

A customer service provider is seeking a Customer Support Executive to manage customer communications and advertisements. responsibilities include using moderation tools to check for fraud, making calls to customers, and monitoring verification queues. Candidates should hold a diploma or higher and be fluent in English. The position offers benefits such as health insurance and yearly flights for...

A leading telecommunications company in Malacca is seeking a Customer Care Officer to support digital service bots. This role involves handling customer inquiries across various channels, managing service applications, and resolving customer complaints. The candidate should have at least a Diploma in Business Administration and a strong customer service mindset. Fresh graduates are welcome. A...

A leading telecommunications company in Malaysia is seeking a Customer Care Officer to enhance customer experiences by supporting digital service bots. The role involves handling enquiries, managing service applications, and resolving complaints while upholding quality standards. Candidates should have a Diploma in Business Administration or related fields, and preferably, some experience in a...

URGENT HIRING! The Responsibilities of the Role: - - Handle customer inquiries via phone, email, or live chat in a professional and timely manner. - Resolve customer complaints, issues, or concerns efficiently while ensuring a high level of customer satisfaction. - Provide accurate information about products, services, policies, and procedures. - Troubleshoot technical issues and escalate...

We are seeking a proactive and detail-oriented Interface Support Specialist to join our global IT HR team. This role is critical in ensuring the seamless operation of HR systems and integrations, addressing interface-related issues, and collaborating across teams to optimize system performance globally. As part of the IT HR team, you will play a key role in managing support tickets,...

A technology firm in Malacca seeks a Management Specialist to lead systems support engineers and oversee IT infrastructure projects. The ideal candidate holds a Diploma or Bachelor's Degree in IT and has at least 2 years of relevant experience. Responsibilities include conducting performance reviews, liaising with customers, and implementing enterprise-level systems. Strong interpersonal skills,...

Join Our Team At Cohu Malaysia, we are committed to driving innovation and excellence in the semiconductor industry. Our mission is to create a dynamic and inclusive work environment where every team member feels a sense of belonging and has the opportunity to make a meaningful impact. By joining us, you will be part of a collaborative and forward-thinking workforce dedicated to shaping the...

About You Your focus is to provide retail administrative support to complete a customer’s journey from order up until delivery. You will need to liaise with external parties including customers and banks/FI as well as networking with internal stakeholders to complete the processes. Your direct report would be the designated Branch Operations, Assistant Managers. Your Day-to-Day Vehicle...

A semiconductor technology company in Malacca is seeking a Sales Support Engineer. This role involves managing customer requests and preparing quotations while collaborating closely with the engineering team to analyze requirements. The ideal candidate should have a Bachelor’s Degree in Engineering and possess excellent communication skills. Join us for a collaborative environment with growth...

A leading telecommunications company is seeking a Customer Care Officer in Malacca City. The ideal candidate will support customers in Singtel Shops, handle inquiries with great service, and identify cross-selling opportunities. This role is suitable for entry-level candidates with a passion for customer support, offering training and development programs. Full suite of health and wellness...

About the job Customer Support Executive (Moderator) RESPONSIBILITIES - Use the moderation tool, to check all incoming private advertisements for fraud and simple edits. - Using the moderation tool, to check all leads for fraud and duplications, etc. - Using the moderation tool, check all Commercial advertisements for contact information and mask them. - Make validation calls to customers when...

A leading telecommunications company in Malaysia is seeking a Customer Care Officer to enhance customer relationships and provide voice support. The ideal candidate will have a diploma or degree, strong communication skills, and at least a year of experience in a customer service role within a Contact Centre environment. This position values customer orientation, problem-solving abilities, and...

A customer support company in Malacca seeks passionate individuals to enhance user experiences online. This role involves managing digital content, responding to inquiries with empathy and accuracy, and fulfilling productivity targets. Fresh graduates or individuals with up to 6 months of call center experience are encouraged to apply, with a strong emphasis on bilingual communication in...

A leading telecommunications company in Malaysia is looking for a customer service representative to support customers via bots in shops and handle enquiries. Candidates should have at least a Diploma or Bachelor's Degree and good English skills, with Mandarin as an advantage. The role includes cross-selling opportunities and requires flexibility with shifts. Offers a full suite of health...

Senior Executive, Marketing Support Customer Loyalty Job Openings Senior Executive, Marketing Support Customer Loyalty About the job Senior Executive, Marketing Support Customer Loyalty Job Responsibility - Loyalty programme & loyalty marketing - Social & Digital Marketing / Media - Marketing Communications, Public Relations and Media - RM/ Marketing-related Infrastructure/ Systems - Events/...

A leading telecommunications provider in Malaysia is seeking an Associate Engineer to support field technicians with installation and maintenance tasks. You will verify order accuracy, manage customer communications, and coordinate with building management for installation requirements. The ideal candidate will hold a Diploma or Degree in Business Studies/Administration and have at least one year...

A leading company in telecommunications seeks a Customer Service Specialist in Malaysia. The role involves handling inbound and outbound contacts and resolving customer issues. Candidates must have at least a Higher Secondary education and 1-2 years of relevant experience, along with good communication skills. This position requires working in shifts and offers a hybrid working arrangement,...

About the job Customer Service Executive Job Description - Assist sales team to manage their customers enquiries. - Inform customers about order status, invoices, contract balances and other information needed to complete the sale. - Co‑ordinate with warehouse operations team and logistic team regarding delivery schedule. - Handle customer complaints, provide appropriate solutions and...

A telecommunications company in Malaysia is seeking a Technical Support Specialist to provide expert assistance in diagnosing and resolving hardware and software issues. The role involves troubleshooting technical issues, installing and configuring systems, and ensuring timely customer feedback. Ideal candidates will have strong problem-solving skills, the ability to communicate effectively with...

About the job Technical Support Specialist Description - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Speaking to customers to quickly get to the root of their problem. - Providing timely and accurate customer feedback. - Talking to customers...