Customer Support jobs

Position: Customer Support Officer Location: Sepang, Selangor, Malaysia Tenure: 1 year contract renewable basis Salary: RM 2800 - RM 5000 + Shift Allowance Working Hour: Rotational Shift Key Responsibilities - To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face...

DESCRIPTION Are you a self-starter with a passion for e-commerce, looking to expand your retail skill set and help shape the way third-party Sellers work with Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience...

About the role The Customer Care Support Specialist is responsible for operational customer service management, supporting delivery of a world class customer experience for our customers. Delivering critical support in line with agreed service levels for the overall Customer Care organization. Key responsibilities Order Management Processing: Manage and process customer orders in line with...

Key Responsibilities: •Provide primarily customer service-based phone support to the client's customers. •Activate and engage with client/customer whilst providing accurate information about the customer's issue at hand. •Accurately record and update customers' cases into the client's CRM and trackers following appropriate processes. •Provide accurate and understandable information to all...

is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100...

Join a team recognized for leadership, innovation and diversity THE FUTURE IS WHAT WE MAKE IT At Honeywell, we make a lot of incredible things. But most importantly, we make the future, and are looking for people to join our global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and...

RM 20,000 – RM 25,000

Job Responsibility - Entertain, engage and reply to all sales and support inquiry with all customers via phone calls, marketplace chats, WhatsApp, social media DM in a timely manner - Handle all online sales leads and assist them in placing an order. - Liaise with other colleagues to handle sales and support inquiry. - Follow up with clients to ask for feedback and ensure customer...

RM 18,500 – RM 23,000

Job Responsibility - Responding to CES Helpdesk emails on inquiries and request from internal / external stakeholders - Attending to escalation inquiries, request / complaints from frontlines via Zsmart system in stipulated and assigned SLA - Create communication email (CES Memo) on campaign, product or services based on information provided by Marketing team or other internal/external...

RM 32,000 – RM 40,000

Job Responsibility The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets...

RM 30,000 – RM 50,000

Job Responsibility - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders, forms, applications, and requests. -...

RM 20,000 – RM 35,000

Job Responsibility - Respond to queries either in phone, chat or ticketing system - Provide technical assistance, training and support for incoming queries and issues related to software - Identify software problem and issues; testing on software version release - Follow up with customer to ensure issues has been resolved - Maintain good relationship with customers and ensure customer success -...

RM 30,000 – RM 40,000

Job Responsibility - Assist incoming customers throughout the registration process, account opening, checking promotions eligibility, documentation related to account inquiry and complaints related to account. - Understand customers’ support needs to provide solutions and enlightenment that are most suitable to them while adhere to company policy. Follow-up diligently and deliver a remarkable...

Job Description We are seeking highly qualified candidate to join the Intel Global Customer Success (GCS) group. As a Product Support Engineer (PSE) you will be focusing on the unique requirements of the rapidly growing area of Intel Data Center GPU. Responsibilities may include: Help resolve customers technical issues. Perform debug activities to properly identify root cause of customer...

Customer Support Executive page is loaded Customer Support Executive Apply locations Malaysia time type Full time posted on Posted Yesterday job requisition id R60181 Job SummaryProvides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationshipsProvides new and existing customers with the best possible...

RM 38,000 – RM 40,000

Job Responsibility The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets...

Position: Korean Speaking Customer Support Agent (Travel Industry) Client Background: MNC BPO company Location: KL, Malaysia Tenure: Permanent Remuneration: . Salary: RM8,000 - RM10,000 (depends on experience) Working hour: 8am-8pm operation hour (rotational shift) Job Expectations: - Understand customer enquiries related to their hotel bookings and respond via applicable channels: email, and...

Position: Korean Speaking Customer Support (Entertainment Industry) Client Background: MNC BPO company Location: KL, Malaysia Tenure: Permanent Remuneration: RM8,500-RM10,000 Working hour: 24/7 rotational shift (Mon - Sun | 5 days working/week) Job Expectations: - Understand customer enquiries related to their entertainment channel and respond via applicable channels: email, and chat - Understand...

Position: Mandarin Speaking Customer Support (Medical product) Client Background: MNC Location: Kuala Lumpur, Malaysia Tenure: Permanent Remuneration: - Basic Salary: RM3,800 - RM4,500 Responsibilities: - . Provide primarily customer service based phone support to customers. - . Activate and engage with client/customer whilst providing accurate information of customer's issue at hand. - ....

Client Background: US MNC Industry: Global Trading Location: Kuala Lumpur Headcount: 1 Tenure: Permanent Remuneration: Basic Salary + bonuses Responsibilities: . To process Customer's Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer Service (GCS) mailbox for Korean customer . To ensure all enquiries within the mailbox are attended too within the agreed SLA . To provide...

Position: Mandarin Speaking Customer Support (Telecommunication ) Client Background: MNC Location: Kuala Lumpur, Malaysia Tenure: Permanent Remuneration: - Basic Salary: RM4,000 + KPI Allowance + Night Shift Allowance Responsibilities: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer whilst providing accurate information of...