Customer Support jobs in Malaysia

Job Overview As a member of the Support organization, your focus is to deliver post‑sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post‑sales non‑technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services....

A leading company in technology solutions seeks a Technical Support Specialist to provide high-quality assistance to customers. This role entails troubleshooting, documenting, and improving customer service processes while working collaboratively in a remote team environment. Candidates need a Bachelor's Degree in Computer Science or Engineering and excellent communication and troubleshooting...

A leading social media platform is looking for an Account Security Lead in Kuala Lumpur to manage the end-to-end performance of account security operations. You will oversee compliance with service metrics, act as the primary liaison with cross-functional teams, and implement continuous improvement strategies to optimize workflows. The ideal candidate possesses strong stakeholder management...

Location: Remote - Malaysia Employment Type: 1-Year Contract (Potential to Convert to Full-Time Based on Performance) About HitPay HitPay is a fast-growing full-stack payments infrastructure platform designed to empower small and medium-sized businesses (SMBs) across APAC. Headquartered in Singapore, we provide seamless online, in-person, and B2B payment solutions, enabling businesses to scale...

An established industry player is seeking a Customer Success Specialist to enhance customer experiences through effective communication and support. In this dynamic role, you will be the primary contact for customers, addressing inquiries via phone and email, while embodying the core values of responsibility and quality. Your ability to manage customer expectations and provide solutions will be...

Overview We are seeking a motivated and customer-focused Operations & Customer Support Executive to support daily operations and assist customers using our platform. This role is ideal for fresh graduates or early-career professionals looking to build a career in fintech, customer experience, and operations. Responsibilities Customer Support - Respond to customer queries via email, chat, or...

A dynamic service provider in Johor Bahru is looking for a Customer Service Executive to be the first point of contact for clients. Responsibilities include processing client requests through calls, chats, and emails, and ensuring a high level of customer support. The ideal candidate should be multilingual, possess strong communication skills, and have at least 1 year of relevant experience or be...

A leading online shopping platform is seeking Japanese Customer Support Executives in Cyberjaya, Malaysia. The role involves handling customer queries in Japanese and providing solutions for online shopping experiences. Candidates must have JLPT N1 certification and be willing to relocate. The position offers a competitive salary ranging from RM 8,000 to RM 9,000 and comprehensive benefits...

A leading customer support organization in Kuala Lumpur is seeking a Senior Customer Support Leader to manage a global team. The ideal candidate will have 5–8 years in a leadership role within customer service, with proven experience managing large teams across different cultures. Responsibilities include setting OKRs, responding to critical escalations, and optimizing service workflows. Strong...

A leading talent acquisition firm in Malaysia is seeking a dedicated Live Chat Customer Service Executive to provide high-quality support through online chat platforms. The role involves resolving customer inquiries efficiently while maintaining a professional brand image. Candidates should have strong communication skills and be able to meet performance KPIs. Join a team committed to delivering...

Overview About the Role We are looking for a proactive and customer-focusedCustomer Support Specialistto join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately. Qualifications - Minimum 1–2 years of experience incustomer service, helpdesk,...

Overview We 27re Hiring: Japanese Customer Support Executives Location: Cyberjaya, Malaysia Employment Type: Full-time, Office-based Industry: Online Shopping Platform Responsibilities - Handle customer queries via chat, email, and calls in Japanese (English not required) - Provide solutions and support related to online shopping experiences - Ensure high-quality and professional...

Overview We provide Customer Support services for TikTok’s global community across account access, integrity, and evolving product areas. Responsibilities - Own the end-to-end performance of the Account Security LOB, ensuring CSAT, SLA, backlog, and resolution goals are consistently achieved across Tier 1 (BPO) and Tier 2 (inhouse). - Act as the primary point of contact for cross-functional...

Overview About the Role We are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately. Qualifications - Minimum 1–2 years of experience in customer service, helpdesk,...

A customer support firm is looking for an Associate Customer Support Specialist fluent in Mandarin to assist customers in Cyberjaya. This role involves meeting productivity targets, responding to inquiries, and maintaining quality service. Freshers and experienced professionals are welcome but must be local Malaysians. The package includes a monthly salary ranging from 3.5k to 4.5k, with...

An established industry player is seeking a Customer Success Specialist to enhance customer interactions and support. In this role, you will be the primary contact for customers, managing inquiries through phone and email while embodying the values of the brand. Your responsibilities will include assisting customers with online orders, ensuring their concerns are addressed professionally, and...

A global customer service provider is seeking a proactive Customer Support Specialist in George Town, Malaysia. The role requires 1–2 years of customer service experience and proficiency in English and Russian. Responsibilities include handling B2B inquiries and providing support via various channels. This position is on a 9-month renewable contract, offering a chance to work in a fast-paced...

An established industry player is seeking a Customer Success Specialist to enhance customer satisfaction and brand loyalty. In this dynamic role, you will be the primary contact for customers, assisting them with inquiries and ensuring a seamless experience through various communication channels. Your responsibilities will include supporting online orders, handling customer concerns...

A global customer service company is seeking a Customer Success Specialist in Malaysia. The role involves responding to customer queries, managing concerns, and providing specific information through phone calls and emails. Ideal candidates should have a Bachelor’s Degree or Diploma, strong customer service skills, and a positive attitude. This position encourages continuous learning and teamwork...

Overview About the Role We are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately. Qualifications - Minimum 1–2 years of experience in customer service,...