Customer Support jobs in Melaka

A telecommunications company is seeking a Customer Care Officer based in Malacca City, Malaysia. This role involves engaging customers through chat and voice interactions and supporting various operations related to mobile and broadband services. The ideal candidate should possess a strong customer service mindset and a minimum of a diploma in Business Administration. Responsibilities include...

A customer service provider is seeking a Customer Support Executive to manage customer communications and advertisements. responsibilities include using moderation tools to check for fraud, making calls to customers, and monitoring verification queues. Candidates should hold a diploma or higher and be fluent in English. The position offers benefits such as health insurance and yearly flights for...

A leading telecommunications company is seeking a Customer Care Officer in Malacca City. The ideal candidate will support customers in Singtel Shops, handle inquiries with great service, and identify cross-selling opportunities. This role is suitable for entry-level candidates with a passion for customer support, offering training and development programs. Full suite of health and wellness...

A recruitment agency is seeking a Customer Care Officer based in Melaka City. This role is open to fresh graduates and requires handling customer inquiries with strong service skills. The position offers a one-year contract with possibilities for renewal or permanent employment based on performance. Ideal candidates should possess good communication skills in English and have basic computer...

URGENT HIRING! The Responsibilities of the Role: - - Handle customer inquiries via phone, email, or live chat in a professional and timely manner. - Resolve customer complaints, issues, or concerns efficiently while ensuring a high level of customer satisfaction. - Provide accurate information about products, services, policies, and procedures. - Troubleshoot technical issues and escalate...

About You Your focus is to provide retail administrative support to complete a customer’s journey from order up until delivery. You will need to liaise with external parties including customers and banks/FI as well as networking with internal stakeholders to complete the processes. Your direct report would be the designated Branch Operations, Assistant Managers. Your Day-to-Day Vehicle...

A customer service company in Malaysia seeks enthusiastic Customer Service Representatives fluent in Mandarin. This role requires handling inquiries through email, live chat, and phone calls while ensuring a positive customer experience. Ideal candidates should possess strong communication and problem-solving skills. Benefits include a competitive salary, paid training, and opportunities for...

Overview We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking). In this role, you will be the first point of contact for our customers, delivering exceptional service through email, live chat, and phone calls. You will be responsible for handling inquiries, resolving issues, and ensuring a positive customer...

A leading telecommunications company is seeking a Customer Care Officer in Malacca City. This role involves engaging with customers through chat and voice, handling enquiries and technical assistance across Mobile and Broadband services. Candidates should have at least SPM or a Diploma, with strong customer service skills and the ability to work in a fast-paced environment. This position offers...

About the job Customer Support Executive (Moderator) RESPONSIBILITIES - Use the moderation tool, to check all incoming private advertisements for fraud and simple edits. - Using the moderation tool, to check all leads for fraud and duplications, etc. - Using the moderation tool, check all Commercial advertisements for contact information and mask them. - Make validation calls to customers when...

A leading telecommunications company in Malaysia is seeking a Customer Care Officer to enhance customer relationships and provide voice support. The ideal candidate will have a diploma or degree, strong communication skills, and at least a year of experience in a customer service role within a Contact Centre environment. This position values customer orientation, problem-solving abilities, and...

A leading telecommunications company in Malaysia is seeking an Associate Engineer to support field technicians with installations and maintenance tasks. The role involves customer coordination for updates and managing expectations during installations or service delays. Candidates should have a diploma or degree in Business Studies/Administration and at least one year of relevant experience in...

A customer support company in Malacca seeks passionate individuals to enhance user experiences online. This role involves managing digital content, responding to inquiries with empathy and accuracy, and fulfilling productivity targets. Fresh graduates or individuals with up to 6 months of call center experience are encouraged to apply, with a strong emphasis on bilingual communication in...

A leading telecommunications company in Malacca is seeking a Customer Care Officer to support digital service bots. This role involves handling customer inquiries across various channels, managing service applications, and resolving customer complaints. The candidate should have at least a Diploma in Business Administration and a strong customer service mindset. Fresh graduates are welcome. A...

Senior Executive, Marketing Support Customer Loyalty Job Openings Senior Executive, Marketing Support Customer Loyalty About the job Senior Executive, Marketing Support Customer Loyalty Job Responsibility - Loyalty programme & loyalty marketing - Social & Digital Marketing / Media - Marketing Communications, Public Relations and Media - RM/ Marketing-related Infrastructure/ Systems - Events/...

A leading telecommunications company in Malaysia is looking for a customer service representative to support customers via bots in shops and handle enquiries. Candidates should have at least a Diploma or Bachelor's Degree and good English skills, with Mandarin as an advantage. The role includes cross-selling opportunities and requires flexibility with shifts. Offers a full suite of health...

A leading company in telecommunications seeks a Customer Service Specialist in Malaysia. The role involves handling inbound and outbound contacts and resolving customer issues. Candidates must have at least a Higher Secondary education and 1-2 years of relevant experience, along with good communication skills. This position requires working in shifts and offers a hybrid working arrangement,...

A leading telecommunications provider in Malaysia is seeking an Associate Engineer to support field technicians with installation and maintenance tasks. You will verify order accuracy, manage customer communications, and coordinate with building management for installation requirements. The ideal candidate will hold a Diploma or Degree in Business Studies/Administration and have at least one year...

About the job Customer Service Executive Job Description - Assist sales team to manage their customers enquiries. - Inform customers about order status, invoices, contract balances and other information needed to complete the sale. - Co‑ordinate with warehouse operations team and logistic team regarding delivery schedule. - Handle customer complaints, provide appropriate solutions and...

A telecommunications company in Malaysia is seeking a Technical Support Specialist to provide expert assistance in diagnosing and resolving hardware and software issues. The role involves troubleshooting technical issues, installing and configuring systems, and ensuring timely customer feedback. Ideal candidates will have strong problem-solving skills, the ability to communicate effectively with...