Customer Service jobs

If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service - Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results - Carry clear targets for specific products - CASA and FD Book growth and account opening, cross selling...

OPEN DAY - WALK-IN INTERVIEW Details as follows: - Date / Day : 9th December 2022, Friday - Time: 9am - 6pm - Venue : The Ascent - Paradigm Mall Level 20, Jalan SS 7/26a, Ss 7, 47301 Petaling Jaya, Selangor - Dress Code : Smart Casual - What to bring : Yourself / Friends and updated resume / profile About You CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service...

Client Background: International BPO Company Location:Kuala Lumpur Position: Mandarin/Cantonese Speaking Customer Service Executive Remuneration: up to RM4,000 + KPI Responsibilities and Duties - To handle all inbound calls pertaining to hotel reservation and travel product information and other inquiries for Cantonese Speaking customers. - To exceed customers' expectation in terms of customer...

Job Description : The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: - Serve as single point of contact for internal...

Job Description: - Managing end to end operations for MY SeaMoney Customer Service team for credit products related to sellers and buyers. - Verification of successful payments in the LHDN portal on a daily basis. - Managing a team that services multiple credit products - Ensure healthy SLA for ticket queue - Liaise with relevant stakeholders to understand, resolve technical challenges and...

Job Description : Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are...

Job Description: What You'll Be Doing - Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. - Responsible for Customer Master File management as well as handling VAT refunds...

Key Responsibilities: CSS's General Role: • CSS represents the brand, the culture, and values of our clients • How you convey will be how our client is perceived by the customers • Maintaining a positive, empathetic, and professional attitude toward customers at all times • Handle customer's concerns positively and professionally • Interact, support, receive feedback/issue report with or for...

Job Detail - Job Reference P6959 Job Description TASKS - To be highly proficient with company's chosen tool for Workforce Management (WFM) to create accurate forecasts and schedules that will enable customer service management teams (FL&BL) to realize the service level and other KPI targets. - Plan, monitor and adjust staffing in the Contact Centre schedules against actual call, chat and email...

Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices, including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and...

What does a TaskUs Teammate really do Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients. As a Teammate, you must: Provide customer satisfaction and experience Meet and exceed client mandated KPI's (Key Performance Indicators) Be aware of TaskUs policies and keep things confidential Provide feedback to...

RM 26,000 – RM 32,000

Job Responsibility - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements. - Handle customers enquiries (inbound and outbound) and/or complaints within...

RM 23,000 – RM 45,000

Job Responsibility - Providing friendly and personal support to the Client community via various support channels - Being the first point of contact to handle and resolve user issue - Addressing support issues and identify top user issues; work with the team to proactively address them and find relevant solutions - Evaluating workflows and propose recommendations to be more efficient, relevant...

RM 30,000 – RM 45,000

Job Responsibility - Responsible for customer online consultation and answering questions, and provide customers with effective solutions according to customer consultation needs - Improve service quality and customer satisfaction with the company through consultation and program provision - Familiar with all the company's preferential activities and product performance, quickly solve problems...

RM 28,000 – RM 40,000

Job Responsibility - Manage inbound and outbound calls to attend to customer - Ensure accurate customer data maintenance and call log updated - Liaise with customers on WhatsApp - Help clients to create brand awareness - Provide services to clients Job Requirements - Fresh Graduated are encouraged to apply - SPM graduate welcome to apply - Ability to communicate in both Mandarin and English as...

Job Description : The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: - Manage a portfolio of high-profile clients, ensuring...

Job Highlights - Build a Strong Networking with large and diverse community - Learn from the best people with Diverse community - Career development and opportunities Job Description RESPONSIBILITIES: - To handle all outbound calls for flight ticket information and other enquiries. - To exceed customers' expectation in terms of customer service & accurate information. REQUIREMENTS: - Required...

Job Description : The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: - Manage the problem resolution of advanced production...

Client Background: A company that offering a wide range of software development solutions for clients from Malaysia, Singapore, China etc. They have projects related to backend web services API development, payment gateway and various business related systems (Eg, ticketing system, helpdesk system etc). Location: The Horizon, Bangsar South Position: Customer Service Executive...

Client Background: Global Nutrition Company that develops, markets and sells nutrition supplements, weight management, sports nutrition and personal-care products. The company was founded in 1980, and it employs around 7,400 people worldwide Industry: Healthcare Location: KL Headcount: 10 Tenure: Permanent Remuneration: Basic salary + Bonus Responsibilities: Support day-to-day activities of...